Refund Policy

iLash Barbies Supply & Suites LLC. has a strict no refund and no return policy, with the exception of exchange due to product defects reported within 48 hours of delivery or in-store purchase.

To initiate an exchange for a product defect customers must contact us at ilashbarbies2022@yahoo.com with the following information.

  1. Include your Name
  2. Primary contact information
  3. Include Order Number
  4. Details of defect, with proof such as videos & photos
  5. A response can be expected 3-5 business days.

iLash Barbies Supply & Suites LLC is not responsible for any lost or stolen packages or product damage during shipment.